Maintenance Agreements

Dedicated expert help when and where you need it

Complete peace of mind

Preserving the life of your system through regular service visits offers both peace of mind and saves costs in the long run. Some of the systems we installed when we first started trading in 1993, have been regularly serviced and are still functioning today!

We have a team of dedicated engineers who are specialists in system maintenance. We offer a choice of agreements to suit different requirements. In addition to annual visits to service the system, you will have priority access to engineers’ call outs if required (next working day response- if not sooner) and these will be a discounted rate.

Whether you have an Access ControlCCTV or Intercom System, we have a maintenance programme to look after your equipment. At each site visit, the engineer will perform a comprehensive selection of system checks, from monitoring voltages and opening equipment to check for water ingress to testing and cleaning access points and updating software, our maintenance visits leave no area untouched.

We Offer Various Levels of Agreements to Suit Your Needs

  All Inclusive Agreement Labout Inclusive Agreement Preventative Agreement
Preventative Maintenance visit (s) per year Yes Yes Yes
Call out and labour included Yes Yes No
Replacement parts included Yes No No
Technical phone support Monday to Friday 08:00 until 17:00 Yes Yes Yes
Prioritised engineer response – next working day or better Yes Yes Yes
24/7 cover Optional Optional Optional